Terms & Conditions

Welcome to HostScaler. By accessing or using our website or services, you agree to be bound by these Terms and Conditions.

1. General

  • These Terms govern all use of our hosting services, web development solutions, and related products
  • We reserve the right to modify these Terms at any time, effective immediately upon posting
  • Continued use after changes constitutes acceptance of modified terms

2. Services

  • Provision of web hosting services including shared hosting, VPS, and dedicated servers
  • Website development and maintenance services
  • All services subject to availability and technical feasibility
  • Service Level Agreement (SLA) applies to premium plans

3. User Responsibilities

  • Maintain accurate account information and update promptly
  • Ensure all content complies with applicable laws and regulations
  • Prohibited activities include spamming, phishing, and distributing malware
  • Immediately report unauthorized account access

4. Intellectual Property

  • All HostScaler platform code, designs, and content are our exclusive property
  • Clients retain ownership of their website content and data
  • License granted for using our services does not transfer any intellectual property rights

5. Payment Terms

  • All fees are non-refundable except as required by law
  • Automatic renewal unless canceled 7 days before renewal date
  • Late payments may result in service suspension

6. Liability

  • Not liable for indirect, incidental, or consequential damages
  • Maximum liability limited to fees paid for services
  • Not responsible for third-party service outages

7. Suspension & Termination

  • We may suspend services for policy violations or non-payment
  • Termination for cause requires 48-hour notice
  • Data deletion occurs 30 days post-termination

8. Governing Law

  • Governed by laws of Noida, Uttar Pradesh,India
  • Dispute resolution through arbitration in Noida,Uttar Pradesh
  • UN Convention on Contracts excluded

9. Service Modifications

  • We reserve right to modify/disable features for maintenance
  • 48-hour notice for scheduled downtime
  • Emergency maintenance may occur without notice

10. Data Backup

  • Weekly backups provided as courtesy
  • Clients responsible for maintaining their own backups
  • No guarantee of backup availability or integrity

Contact Us

For questions regarding these Terms, contact us at:

  • Email: legal@hostscaler.com
  • Address: 1048, 10th floor, www.hostscaler.com, Mall, 01, Greater Noida W Rd, Gaur City 1, Sector 4,Greater Noida, Uttar Pradesh,India
  • Response time: 2-3 business days

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Frequently Asked Questions

Yes, your hosting comes packed with the world's number one control panel, cPanel.

Shell access or SSH is available free of charge on all of our hosting plans. This is a secured shell environment that is locked down to your specific hosting account. To enable it, please contact support after setting up your account.

Yes, we provide 30-day money back guarantee on Our Hosting Plans. If you registered or transferred a domain name, these fees are non-refundable but you would be able to use your domain with any other provider. If you received a free domain with your plan, we will refund all your fees less our standard fee to register the domain that you received for free.

We accept Visa, MasterCard, American Express, Rupay, Paypal, UPI, Paytm, Phonepay.

Yes. We provide fast support 24x7x365.

Yes you can upgrade at any time.

30 Days money back guarantee

Under our 30-Day Money-Back Guarantee, you can get a full refund anytime within 30 days after your first payment. That means there's no risk at all for your

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